How much does ear wax removal cost?
From our website: one ear £35, both ears £49, foreign body removal £69, home visit £99 (within 6 miles of the clinic). If no wax is found or removed, there's a £30 consultation fee. You'll know the cost before we begin. Other services — prices to be confirmed:
| Full hearing assessment | [PRICE TBC] |
| Hearing aids | [PRICE TBC] |
| Hearing aid service / check | [PRICE TBC] |
| LACE auditory training | [PRICE TBC] |
| Cognivue screening | [PRICE TBC] |
Until a price is shown, ask the clinic. See our pricing page.
How long is an appointment?
Appointments are unhurried and include time to talk through your symptoms, examine your ears and do any suitable removal. The removal itself is often a few minutes per ear. For an exact slot length, ask the clinic.
How can I pay?
Please ask the clinic which payment methods are accepted.
Is there parking?
Ruislip: our website says the clinic is a short walk from Ruislip Manor, with nearby parking. Hayes: step-free access from Uxbridge Road; parking — ask the clinic. Wembley: inside Wembley Pharmacy, reachable by bus, tube and car; parking — ask the clinic.
Where are you and when are you open?
Addresses, opening hours, phone, WhatsApp and directions for all three clinics are on the Clinics page.
How do I book?
Book online on the Book page, call 0800 043 1200 or 01895 677776, or WhatsApp us.
Do I need to soften the wax first?
Please ask the team for preparation advice before your visit. Drops aren't suitable for everyone (e.g. perforated eardrum, infection, ear surgery). See Before your appointment.
Does it hurt?
Most people find it manageable rather than painful. Microsuction can feel unusual (noise and suction), but tell us straight away if anything hurts — you can pause or stop at any time.
Can you do home visits?
Yes — £99 within 6 miles of the clinic. Contact us to check your address.
Can same-day appointments be available?
Sometimes, particularly at Ruislip, depending on the diary. Not guaranteed. If you have sudden hearing loss, severe pain, discharge, bleeding or significant dizziness, don't wait — contact your GP urgently or NHS 111.
Does the loyalty card cover my family?
Yes — one card can be used by the whole family, and the 5th visit is free. See Loyalty.
Can I have wax removed with a perforated eardrum?
Tell us about any perforation, ear surgery or infection before treatment — it affects which methods are suitable. Don't use drops with a perforated eardrum unless a clinician advises it.
Are ear candles safe?
No. They aren't a safe or effective way to remove wax and can cause injury.
Get urgent help
- Ask for an urgent GP appointment or contact NHS 111 if you have sudden hearing loss in one or both ears, hearing that has got worse over days or weeks, or hearing loss with earache or discharge.
- Call 999 or go to A&E if you have tinnitus or hearing loss after a head injury, or sudden hearing loss with weakness in the face or a spinning sensation (vertigo).
- Severe pain, bleeding or significant dizziness should be assessed promptly. Do not assume it is wax.
Contact the clinic
Ruislip Ear Care · Cleaner Ears (Hayes) · Wembley Ear Clinic
Sources
- Cleaner Ears: Pricing
- Cleaner Ears: FAQs
- Cleaner Ears: Locations
- Cleaner Ears: Ear wax removal London
- NHS: Earwax build-up
Checked October 2026. If anything here differs from what your clinician tells you, follow your clinician.